Questions to ask your insurance company
If you would like to find out whether you have out-of-network benefits, call the member-services number on the back of your insurance card and ask:
- Do I have out-of-network benefits for outpatient mental health services?
- What is my out-of-network deductible, and how much of it have I met?
- After I meet my deductible, what percentage or amount does my plan reimburse for out-of-network therapy?
- Is reimbursement based on the therapist's full fee or on an insurance company's allowed amount?
- How do I submit a superbill or out-of-network claim for reimbursement?
- Is there a form, online portal, or other documentation I need to submit with the superbill?
Out-of-network reimbursement is determined by your insurance plan. Forward Focus Counseling can provide documentation such as a superbill, but cannot guarantee whether or how much your insurer will reimburse.
